UK Next Day Delivery – (Order by 1pm GMT Monday-Friday) TELEPHONE 02089945443 IF YOU WANT NEXT DAY DELIVERY.
1-3 Day Working Day Delivery - £6.99 (Order by 1pm GMT Monday-Friday)
Europe Zone 1, 2-5 day service - TELEPHONE 0208 994 54 43 SO WE CAN INFORM YOU OF THE COST
France, Belgium, Germany, Luxembourg, Netherlands, Ireland
Europe Zone 2, 3-7 day service - TELEPHONE 0208 994 54 43 SO WE CAN INFORM YOU OF THE COST
All other European countries
TELEPHONE 0208 994 54 43 SO WE CAN INFORM YOU OF THE COST
USA & Canada –
Rest of the world -
Christmas returns are extended until 14th January 2021
Want to return something? No problem you may return your order or part of an order for a refund up to 14 days (Extended now for Christmas returns until 14th January) after the day on which you receive the product(s). Provided that the returned items are unworn and are returned to us with their original packing with any tags attached "as new" and as originally attached. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
How to return your item(s)
We ask that you make sure we know the invoice number your return relates to, we can't take care of your return without this.
YOU CAN SIMPLY WRITE ON YOUR INVOICE AND POP THAT BACK TO US WITH ANY NOTES .USE THE DPD BAG AGAIN AND SEND BACK SECOND CLASS POST .
Please note that you'll have to cover the postage costs yourself.
OR You can download and complete this return note to make sure we have all the details.
Please note we do not offer exchanges. If you would like to swap your order for another item you will need to send it back for a refund and place a new order.
Please kindly note that you'll have to cover the postage costs yourself.
Please refer to our terms and conditions clause 1.18 to 1.26 for full details.
Please return your items to:
592 London Road
Any refund will automatically be issued to the card you used to place the original order. This typically takes 5 working days in the UK, dependent on your bank/card issuer.